Privacy Policy

SUNBLOC LLC — PRIVACY POLICY Last Updated: November 1, 2026

Welcome to Sunbloc LLC (“Company,” “we,” “us,” or “our”). We operate the Sunbloc website, instructional webcourse, proprietary solar design tool, and community forum (collectively, the “Platform”). We are committed to protecting your privacy and handling any personal data you share with us responsibly and transparently.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the rights you have regarding that information. By accessing or using the Platform, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect and How We Collect It

We limit data collection to the minimum necessary to operate and improve the Platform. We collect information through the following means:

a. Analytics Pages of the Platform that are served by Wix, including our hosted checkout at shop.sunblocproducts.com, are covered by Wix’s built-in site analytics, which track aggregate visitor numbers and traffic patterns, including site sessions, page views, and unique visitor counts. This analytics function is provided by Wix.com, Ltd. and may involve the use of cookies or similar tracking technologies placed by Wix on your device. The main Sunbloc website (sunblocproducts.com) is hosted by Vercel (see item i below) and does not include a third-party analytics or advertising script that we added. Analytics data is used solely to understand how the Platform is being used and to improve user experience. We do not use this data to personally identify you. You may manage cookie preferences through your browser settings. For more information on how Wix processes data, please refer to the Wix Privacy Policy.

b. Account Registration When you create an account, we collect your email address, your first and last name if you give them, and the password you choose. Member accounts are provided by Wix. When you log in, your email and password are sent to our server, which passes them to Wix to sign you in; we do not store your password. We also read the plan purchases recorded in your Wix account to decide what you can access (for example, the course, community, and report credits). When you accept the design tool’s beta user agreement, we store your member ID, email address, the full name you typed, the agreement version, and the time you accepted, as your electronic signature. We do not collect or store payment card information directly. All payment processing is handled through Wix Payments and its integrated payment providers (which may include PayPal, Apple Pay, Google Pay, Venmo, Afterpay, Affirm, and Klarna, depending on your selection at checkout). Each provider operates under its own privacy policy and PCI-DSS compliance standards.

c. Solar Calculator (Optional Email Capture) If you use our free solar calculator, you may be prompted to provide your email address to have your results emailed to you. This is optional. If you do, we store your email address, the date, which calculator you used, and the calculated results in our Wix database, and we send your email address, results, and the list of appliances or loads you entered to a Google Apps Script that we operate, which sends the report email. Providing your email in this context constitutes consent to receive communications as described in Section 2. Calculator inputs are otherwise used only to work out your results and are not stored.

d. Community Forum Contributions When you post in our community forum, you may voluntarily share details, photos, schematics, or technical descriptions of your off-grid system. The community is open to members who have community access. If you have access, we keep a community profile for you with the display name, bio, location, and photo you choose (your display name and photo start from your account name and photo), along with your posts, comments, likes, and project showcases. You acknowledge that content posted in community areas, including your profile, is visible to all other members who have community access. Photos you upload are stored in our Wix media library at a public web address, so anyone who has the address to a photo can view it. You are solely responsible for the content you choose to share publicly. Sunbloc LLC retains a limited, non-exclusive license to display your publicly posted content within the Platform for operational purposes.

e. Design Tool Projects, Reports, and Weather Lookup When you save work in the solar design tool, we store it in our Wix database under your member ID: the project name, design standard, loads, components, designs, and any site address, latitude and longitude, and weather stations you enter or choose. When you generate a report, we store the finished report and a copy of the inputs it was made from, which include the project name, the site address if you entered one, and your account email address as the person the report was prepared for. Reports are kept, and are not deleted when you delete the project they came from, because each report uses one of your report credits. If you use the weather lookup, our server sends the site address you entered to the U.S. Census Bureau’s address search and, if that finds nothing, to Open-Meteo’s place search. It then sends the site’s coordinates to the National Laboratory of the Rockies (NLR, formerly NREL) PVWatts service to get sun hours, and sends the coordinates of nearby weather stations to Open-Meteo to get historical temperatures. The lookup also downloads NOAA’s public list of weather stations, which sends no information about you. These requests are made by our server, not your browser, so those services see our server’s address rather than yours. The results are saved in your project.

f. Nightly Backup of Design Tool Data Every night, a scheduled job on our hosting service copies the design tool’s data to a private Google Sheet using a Google service account. The copy includes every member’s projects, loads, components, designs, calculation results, and reports, together with member IDs, project names, any site addresses and coordinates, and the email addresses stored in reports. It does not include passwords, payment information, sign-in codes, or device tokens. The copy is one-way, and each night’s copy replaces the previous contents of the sheet’s tabs, so a project you delete stops appearing in the sheet after the next nightly copy. The sheet is used by Sunbloc LLC to look at the data directly and as a backup.

g. Game and Phone App Sign-In The Solar Simulator Cabin game and the SunBloc phone app (the phone app is not yet released) sign in to your account with a code, without you typing your password into them. The game or app asks our server to start a sign-in, shows you a short code, and you type that code at sunblocproducts.com/link while logged in to the website, where you can read what the app is asking for and choose Allow or Deny. If you allow it, the game or app collects a token from our server. We store, in our Wix database, the pending sign-in (one-way hashes of its two codes, the time it was made and when it expires, the name the app gave itself, its status, and, once you allow it, your member ID, your first name, whether you have the paid design features, and your project limit) and, once the token is collected, a record of the token: a one-way hash of the token (not the token itself), your member ID, your first name and the design features and project limit as they were when you pressed Allow, the name the app gave itself, the time it was signed in, the time it was last used, and the time it expires. The device’s own address is used to limit repeated attempts but is kept only in our server’s memory for that purpose and is not saved to our database. A game token lasts 12 hours and is not renewed. It lets the game see your first name, list the names of your projects, read and save the wire diagram in your own projects, and create a new project to hold a diagram. It does not give the game your email address, password, purchases, credits, reports, designs, or loads. A phone app token lasts 90 days from when it was last renewed. It is renewed while you use the app (at most once a day, and only if your account is still active) and never lasts longer than one year from sign-in. A phone app token lets the app use the design tool as you, which includes your projects, reports, and report credits, and the website tells you this before you press Allow. Wire diagrams the game saves to your account, and the drawings and designs made when you send a build from the game or lay out a diagram in the design tool’s diagram builder, are stored with your design projects as described in item e. If you send a build from the game using a link code made on your project’s Designs tab, we store a one-way hash of the code, your member ID, the project it was made for, and its times; the code works once and expires after 1 hour. You can sign a device out at any time from your account page under “Signed-in devices”, which lists each connected app with the time it was signed in and last used, or from within the game or app. Signing out deletes the token record at once. The Solar Simulator Cabin game is distributed on itch.io, which has its own privacy policy. The game and phone app may also collect information on their own; see the privacy information that goes with each.

h. Design Review Bookings If you book a design review, we send your name and email address to Wix Bookings to make the booking, and Wix sends you the confirmation. Reviews are held over Google Meet, a service of Google. Wix Bookings and Google Meet process your booking details under their own privacy policies.

i. Hosting, Server Logs, and Cookies The Sunbloc website is hosted by Vercel Inc. Vercel delivers our pages, runs the server functions that power logins, the design tool, game and phone sign-ins, and the nightly backup, and keeps its own technical logs of requests and function activity, which can include your IP address, the pages you request, and your browser type. Our server functions also write error messages to those logs when something fails. We do not intentionally write passwords, device tokens, or email addresses to our logs, but an error message returned by a service we use may include an identifier such as a member ID. When you log in, the website sets a cookie named sb_member that holds your Wix session tokens. Scripts on the page cannot read it, it is sent only over secure connections, and it lasts up to 30 days, renewed each time your session is refreshed. Logging in and signing up also use two short-lived cookies (sb_oauth, 10 minutes, and sb_verify, 30 minutes) that hold the state of the login in progress. We do not use the browser’s local storage or other cookies on the main website for tracking. Wix-hosted pages and embedded content described below may set their own cookies.

j. Embedded Content and Third-Party Scripts Some pages load content from other companies, which can receive your IP address and browser details when your browser contacts them. The Solar Simulator on our home page is embedded from itch.io. Course lessons may play video from Wix’s media service, YouTube (through youtube-nocookie.com), or Vimeo, and some lessons load a video-player library from the jsDelivr network. The live solar data page loads charting libraries from cdnjs and jsDelivr. The live solar data on that page comes from the system that powers Sunbloc through Victron Energy’s VRM service. Our server fetches it with our own VRM access token, so your browser does not contact VRM and no information about you is sent to it. Links to social media sites and other websites leave the Platform and are covered by those sites’ own policies.

2. How We Use Your Information

We use collected information solely to operate and improve the Platform and to communicate with you. Specifically, we use your information to:

• Provide and maintain access to your account, course materials, community, and saved design data, and let the game and phone app you authorize use your account;
• Send transactional communications, including account confirmations, purchase receipts, and support responses;
• Send marketing communications about Sunbloc LLC’s own educational products and services, subject to your right to opt out at any time;
• Analyze aggregate usage patterns to improve Platform functionality and content;
• Keep the Platform secure and limit abuse, such as repeated sign-in attempts, and keep a backup of design tool data.

Every marketing communication includes a clear, one-click unsubscribe mechanism. We do not send unsolicited bulk email. Opting out of marketing communications does not affect the delivery of transactional or account-related messages.

3. Information Sharing and Disclosure

We do not sell, rent, trade, or lease your personal data to any third party, data broker, outside advertiser, or affiliate for their independent use.

We share your information only in the following limited circumstances:

a. We engage trusted third-party vendors solely to perform specific operational functions on our behalf, including hosting, member accounts and our database, payment processing via Wix Payments and its integrated checkout providers, bookings, backup storage, and email delivery. These vendors are contractually prohibited from using your data for any purpose beyond the specific service they provide to us. Because multiple payment methods are available at checkout, the specific provider handling your transaction will depend on your selection; we encourage you to review the applicable provider’s privacy policy at the time of purchase.

The service providers that handle your personal data for us are: Wix.com, Ltd. (member accounts and sign-in, our database, plans and checkout, bookings, and media storage); Vercel Inc. (hosting, server functions, and logs); and Google (the private Google Sheet backup, the Apps Script that sends report emails, and Google Meet for design reviews). If you use the weather lookup, the U.S. Census Bureau, Open-Meteo, and the National Laboratory of the Rockies (NLR, formerly NREL) receive the site address or coordinates described in item e of Section 1. Embedded content from itch.io, YouTube, and Vimeo is described in item j of Section 1.

b. Legal Compliance We may disclose your information if required to do so by law, court order, or valid governmental request, or if we reasonably believe disclosure is necessary to protect the rights, property, or safety of Sunbloc LLC, our users, or the public.

c. Business Transfers In the event of a merger, acquisition, or sale of substantially all of the Company’s assets, your information may be transferred as part of that transaction. We will provide notice in the event such a transfer occurs.

4. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission (TLS/HTTPS) and access controls on stored account data. Sign-in codes and device tokens are stored only as one-way hashes, and your website login cookie cannot be read by scripts on the page.

No method of electronic transmission or storage is 100% secure. While we take your data security seriously, we cannot guarantee absolute security. In the event of a data breach affecting your personal information, we will notify you in accordance with applicable law, including Arizona Revised Statutes § 18-552.

5. Data Retention

We retain your personal data for as long as your account is active or as necessary to provide you with access to Platform features. If you request deletion of your account, we will remove your personal data from our active systems within a reasonable time, subject to the following:

• We may retain transaction records, including records of purchases, for a minimum of seven (7) years as required for tax, accounting, and legal compliance purposes;
• We may retain information required to resolve disputes, enforce our agreements, or comply with legal obligations;
• Design tool reports are kept even after the project they came from is deleted, and you cannot delete them yourself in the tool; ask us to delete them under Section 6;
• A pending game or phone sign-in expires after 10 minutes, and its record is removed once it is collected, denied, or found expired. A game link code made for sending a build from the game expires after 1 hour and works once. A game token expires after 12 hours. A phone token expires 90 days after it was last renewed, and in any case one year after sign-in. Signing a device out deletes its token record at once. An expired token’s record can remain in our database until your next game or phone sign-in clears it;
• The nightly Google Sheet backup replaces its previous contents each night, as described in item f of Section 1.

6. Your Rights and Controls

You have the following rights with respect to your personal data:

• Opt-Out of Marketing: You may unsubscribe from marketing communications at any time via the link in any marketing email or by contacting us directly.
• Access and Correction: You may request access to or correction of the personal data we hold about you.
• Account Deletion: You may request full deletion of your account and associated personal data, subject to the retention exceptions in Section 5.
• Signed-in Devices: You can sign out any game or phone app connected to your account at any time from your account page under “Signed-in devices”, and you can deny a sign-in request instead of allowing it.
• Design Projects: You can delete your own design projects in the design tool.

To exercise any of these rights, contact us at: [support@sunblocproducts.com]

We will respond to all data requests within thirty (30) days.

7. Minors

The Platform is intended solely for users who are eighteen (18) years of age or older. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take prompt steps to delete that information. If you believe a minor has provided us with personal data, please contact us immediately at [support@sunblocproducts.com].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, particularly as the Platform evolves beyond its current beta phase. When we make material changes, we will update the “Last Updated” date at the top of this document and, where practicable, provide notice via email or a prominent notice on the Platform. Your continued use of the Platform following the posting of changes constitutes your acceptance of the revised policy.

9. Contact

For questions, concerns, or data requests related to this Privacy Policy, please contact:

Sunbloc LLC [Arizona, USA] [support@sunblocproducts.com]

10. Affiliate Relationships and Sponsored Content Disclosure

Sunbloc LLC participates in affiliate marketing programs with third-party brands and retailers, including but not limited to Bluetti, EcoFlow, Jackery, Signature Solar, and Shop Solar Kits. This means that certain links on the Platform — including links within calculator results, course materials, articles, community posts authored by Sunbloc LLC, and product recommendation pages — may be affiliate links. If you click an affiliate link and make a qualifying purchase, Sunbloc LLC may earn a commission at no additional cost to you.

a. Nature of the Relationship Affiliate commissions help fund the continued development and operation of the Sunbloc Platform, including its free tools, educational content, and live system monitoring infrastructure. The existence of an affiliate relationship does not influence Sunbloc LLC’s technical recommendations. Product recommendations are made on the basis of engineering suitability, performance data, and compatibility with the load profiles and design methodology taught through the Platform. Sunbloc LLC will not recommend a product solely because an affiliate commission is available.

b. Identification of Affiliate Links Affiliate links on the Platform may be identified by a disclosure statement on the relevant page, an asterisk (*) or similar notation adjacent to the link, or a general disclosure statement such as this one. Not all links to third-party products are affiliate links. Where Sunbloc LLC links to an authoritative resource — such as a manufacturer specification sheet, a standards body publication, or a government database — for purely informational purposes, no affiliate relationship exists.

c. Third-Party Pricing and Availability Sunbloc LLC does not control the pricing, availability, or terms of sale of any third-party product. Prices and product availability displayed through affiliate links are subject to change without notice and are determined solely by the respective retailer or manufacturer. Sunbloc LLC is not a party to any transaction between you and a third-party seller.

d. FTC Compliance This disclosure is made in accordance with the Federal Trade Commission’s Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 C.F.R. Part 255) and the FTC’s guidance on affiliate marketing disclosures. Sunbloc LLC is committed to transparent disclosure of all material connections to brands and products featured on the Platform.

e. Questions If you have questions about whether a specific link or recommendation involves an affiliate relationship, you may contact us at support@sunblocproducts.com and we will respond in writing.